Ravenna - Black Calf Leather - Balmoral Boots

Shipping

Orders are shipped within 2-3 Business days - This is not applicable for Handmade Orders as these are specially made-to-order.

Free Shipping within the Netherlands for all orders over €150.

Free Shipping Germany and Belgium for all orders over €150.

Handmade Orders

In some cases your selected product pay not be in stock or might be an exclusive Made-to-Order product - These Handcrafted orders are made just for you in our atelier and will be ready to ship directly to you within 4 weeks.

Handmade Orders are fully refundable for in-store credit

Returns

A Full refund for products returned within 14 days - please see our Refund Policy if you have any question.

Self Returns online can be easily processed by logging into your Reinhard Frans account and requesting a refund for your order. Returns shipments are for the customers account, alternatively you can visit any one of our stores for a FREE refund or exchange.

Use a leather conditioner every few months to keep the leather hydrated and soft

Regular polishing maintains shine and protect leather from damage

Use a high-quality shoe polish- Apply with a soft cloth, then buff to a shine with a shoe brush

Wooden shoe trees help maintain shoe shape, absorb moisture, and prevent creasing

Store in a cool, dry place away from direct sunlight & heat

1. Wear socks similar to the ones you plan to wear with the shoes.
2. Stand upright with your heel against the wall.
3. Mark the longest part of your foot (usually the tip of your big toe or second toe)
4. Use the ruler to measure the distance from the wall (heel) to the toe mark.
5. Repeat the process for both feet, as one foot is often slightly larger than the other.
6. Use the measurement of the longer foot when determining your shoe size.
7. Use our shoe size chart from Reinhard Frans (located above next to sizes) to convert your foot length to the correct shoe size.